Standard Shipping to UK addresses is free on all orders over £100
Standard orders of £100 or less will be charged £4 P&P. Most orders are sent First Class with Royal Mail, bulkier items will be sent via courier.
Choosing Priority UK Delivery costs £8 and will jump your order to the front of the queue for faster processing, with dispatch via a "next-working-day" delivery service.
We reserve the right to charge for re-shipping on exchanges of size or colour.
UK Delivery Times
Delivery times are dependant on the service offered by our couriers.
In the majority of cases Royal Mail First Class post delivers the next day, but this is not guaranteed. Sending heavy/bulky items by Courier is usually a next day service but again we do not guarantee this, especially to more remote areas of the country.
Priority UK Deliveries will be dispatched using a "next-working-day" delivery service - please be aware that some Scottish postcodes will take up to 3-working-days, if in doubt please contact us to check before ordering.
Our couriers don't collect and usually don't deliver at Weekends or Bank Holidays, so please bear in mind that ordering after 12am on a Thursday means you are very unlikely to receive delivery until after the weekend.
Shipping to Europe varies with the size and weight of the goods ordered. Shipping of most orders is £15. Shipping of training holds and ropes is £30 and shipping of bouldering pads is £60.
Our shipping prices are based on an estimate of the our costs on average orders. We reserve the right to ask you to pay extra shipping for unusually large orders – if this happens we will always contact you to confirm the shipping charge before we send your order.
Shipping of replacement size or colours on exchanges is charged at the same price as the original order.
Delivery times are dependant on the service offered by our couriers, both in the UK and Europe.